Categories
Life and Personal Tech and Culture

Communication in Startups

I read the other day that what separates great teams and relationships is not avoiding disagreements, but rather the quality of bringing up even the smallest disputes for discussion immediately and with an open mind.

It makes so much sense.

Humans are fundamentally opinionated and driven by past experiences. We have also evolved with the genetic machinery to look out for our own personal well-being. We are also resentful. When things don’t go our way or if we are impacted by something, we will often hold a grudge or be generally distracted. This creates long term, and often, permanent fissures.

Startups epitomize the need for great communication and open-mindedness. Especially when the foundation is being laid, everyone is on edge — people don’t know each other so well, there is uncertainty about the product-market fit, and there is just so much going on that essence is often lost in communications, even if you create a framework for daily meetings and catch-ups.

I was recently involved with a startup working in a very interesting and prospective space. The team was not very experienced in that space, but they seemed to have the grit to move through difficulties and find opportunities in tight spaces, so to say. The only issue was that the communication was terrible. I would send an email or a message and it would most often go unanswered. I would bring up this issue, and it would be minimized. We would all promise to be more responsive, but the elephant still comfortably sat in the room, day in and day out.

This was a wonderful lesson in communication — even if you are very smart and capable, communication is what makes or breaks a team. It is easier to find skilled professionals than it is to find professionals that are great at being accountable and communicative. Things have a propensity to boil over.

Especially in small teams and startups, the assumption should always be that the smallest of ideas have the potential for major impact. If a team deprioritizes internal communications, it sends out a negative signal to external partners and investors, too.

So, what do you do if you find yourself in a situation where the team doesn’t communicate well (or at all)? The best plan of action is to bring it up early and often. Humans are also mostly wonderful with good intentions. Most probably, they have different priorities and were of the belief that they were doing their best for the team. However, if the situation doesn’t improve in a reasonable time-frame, your best bet is to just bail out.

As for me, I sent them an email about a prospective investment opportunity, but received no reply! 🙃

Categories
Politics Tech and Culture

A Technology Proposal for Amsterdam’s New 1.5m Society

The city of Amsterdam recently invited (archive) proposals from residents and companies to help it plan the path ahead in the new normal — a 1.5m society. The goal was to invite creative ideas to help businesses deal with the changes while making sure that they stay in business. The odd thing about pitching ideas is that we’re in an unprecedented situation — there’s no collection of best practices or historical lessons that could be tweaked and turned into something applicable for the modern world.

At the same time, while many ideas would possibly revolve around an app for this, or an app for that, a delivery platform, or a new social networking app for business, I am not sure that’s the right way forward. Not after all the inequities proliferated by ‘big-tech’ in the last decade. The last thing anyone wants is one corporation being the gatekeeper of all physical commerce.

So, is the solution to instead trust the Government? I think, fundamentally, smaller government at the city level is a lot more trustworthy than national policy making. We do, after all, depend on the city to read our grievances when it comes to parking spaces or for sanitation of waste collection. Amsterdam is in a unique situation where it has a woman mayor and where a lot of the infrastructure surrounding business activities is already digitalized.

The proposal I submitted is below. I am not uniquely qualified or even have the organizational structure to action on it, but I do believe that something like this is the way forward in the near short term without succumbing to mission creep.

PS: I know there are grammatical errors :o) I typed it up at the last minute this morning.

Categories
Reading Tech and Culture

Don’t Read This

A famous VC blogged about the ‘Free and Open Internet‘ recently. Their rant — they couldn’t read a newspaper opinion piece for free, which is a fundamental right of all human beings, and in those circumstances they feel that newspapers have ‘ceded their role as the public square to places like Twitter and Medium that remain open and free‘.

Wait, what?

Free as in beer? Free as in a dream?

Twitter and Medium are hardly free. They monetize your free expression. They prioritize the trending content instead of what you want to see or read. They log everything you do on their platforms and beyond, and then they leak that data to advertisers and repressive governments. People die.

Newspapers have always been paid. The public square is the park or the verandah where you read a newspaper and discuss stories with other humans. This is a concept that none of the ‘hardworking’ employees of Twitter or Medium would understand. How many hours do they even get to spend at home without answering a work email or fixing issues?

If you want to read an opinion piece, go buy a newspaper, or borrow one, or goto the library. Oh, a library. Another architectural artifact from the bygone era that these ‘entrepreneurs’ want to get rid of. Because public money is better spent on funding their startups.

The free and open internet was a goofy place. A place where you could set up a cheap website with rudimentary skills and show it off. No botheration with SEO or tracking your visitors or showing them ads. Everything was cheap. Technology still continues to be cheap and free.

So what changed? People changed. They’re more entitled to ‘information’ just like this rich guy. No, you don’t just get stuff for free. It’s a lie. Stop reading crap like this and go setup your own blog, write your own opinions, and start your own companies without borrowing or begging from selfish enablers of bad behavior.

The Internet is still a wonderful place to connect with others. You just have to stay clear of the pull of the free. And remember, the only thought leader who really matters is you.

Categories
Headline Life and Personal

Amsterdam Markets and a New Adventure

One of the best things about living in the Netherlands, and in the center of Amsterdam, in particular, is access to weekly street markets. In a city that is so saturated with grocery stores of all types (organic, raw, vegan, carnivore) and sizes, I find it impressive that the weekly street market remains one of the best places to procure good quality produce and handicrafts.

On sale is food stuffs from all around the world. In our neighborhood, we’re lucky to even have a weekly Wednesday organic produce market where you could find tons of seasonal and fresh vegetables as well as breads. During the summer months, you could also spot little kids bathing in the fountains on the square where the market is held.

The weekly markets afford a unique shopping and product experience that is hard to obtain while shopping online or at your favorite Main Street chain. We have come to make a lot of friends as we enjoy the wonderful waffles and sandwiches every weekend at the market downstairs.

The markets also serve to promote small businesses and entrepreneurship, a large number of them run by women and pensioners. Quite a bit of these businesses graduate to bigger companies and/or complete tie-ups with bigger hospitality companies. All this at a time when there’s entirely too much talk about automation and removal of manual labor; crafts(wo)manship still matters!

The neighborhood Westerpark also has a series of arts and fashion markets throughout the year, more so during the warmer summer months. During the colder times of the year, they usually have one market a month. While these markets are not so much product focussed, you often see a lot of entrepreneurs in niche areas selling things from wooden eyewear frames to custom keychains. As the Dutch would say – the markets are really gezellig.

V and I had been discussing one of her ambitions for a while – that to set up her own food stall with Indian street snacks and the ubiquitous masala chai. This finally bore fruit this past week when she received the go-ahead from the Sunday Market organizing committee to set up her very own stall!  And thus began her preparations. She’s really excited and we hope that it is a hit!

Of course, my job is to only provide support, which I did by helping carry stuff upstairs and performing the shopping chores. She even set up a brand new Facebook page (Delhi 6) for her new venture. In a span of a few hours, the page already had close to 100 likes by our friends. The name comes from the postal code of the Chandni Chowk area of old Delhi famous for its street food.

And hence begins a new adventure. If this goes well, she will set up more stalls at other upcoming markets. The trials with our neighbors and friends have been successful, so there is definitely some good demand for her craft.

If you’re in Amsterdam, you should come visit!

Categories
Economy Featured Politics Tech and Culture

Why the Founders Visa could suck

If you have been following blogs of people associated with the technology and entrepreneurship industry (yes, entrepreneurship is also an industry) with any level of intent, you MUST have heard of the Founders Visa movement. Predictably, the ‘grassroots’ effort has been gaining a lot of momentum thanks to Twitter.

The premise is that if you’re a budding entrepreneur with viable investment money on hand, you should be able to freely come to the US as a nonimmigrant to start your business. Hitherto, the only ways to come to the US without having been born here have been through a buffet of non-immigrant visas or being able to secure work in the country. The latter has always been classified as a dual-intent visa that allows you to also apply for permanent residency through employment based green cards. Notice the importance of intent. If you’re a student and you give the guy at the consulate the impression that you’re going to find a job after graduating, there are grounds to reject your non-immigrant visa.

This becomes an important issue to consider when you realize that MOST of the successful companies in the US were started by people who first came to the US on these student or other non-immigrant visas. Statistically, most successful startups are also conceptualized and governed by people in their late 20s or early 30s. Also, quite a few, if not all, entrepreneurs work for a while IN THE USA before they think, ‘Hmmm, I should start a business doing this’.

MISTAKE 1: Emphasis on intent

Now, once you’re in the USA, you complete your education from one of the top schools in the world. Even though you hardly have any American students in your Algorithms class, you are optimistic, and you get that degree. But wait, you get one more just because you love being in school. And here you are, one of the brightest people around, have a potential career, have a strong head on your shoulders, are optimistic, etc. What next? You apply for a job! Yey, right? No. Because…you’re now a potential immigrant, are suddenly a bad guy because you’re trying to reduce wages, and worst of all, you aren’t American. You are in line for a work permit.

MISTAKE 2: Treating international graduates like first time immigrants

But, before you get a work permit, you have to be worthy enough for a company to spend more than $3k on lawyer and application fees for you. On top of that, thanks to the xenophobia and immigration backlash, they have to contend with the fact that the other employees might link your getting hired to their kin losing jobs. I know it’s ass backwards, but bear with me. In the quest to get a work permit, who wins? Half of that $3k figure is actually lawyer costs. In a country where the insurance company makes more than the doctor this doesn’t surprise me one bit. Compare this to Canada, where just like healthcare, you don’t need a middleman to file your paperwork.

MISTAKE 3: Making it hard to actually get a visa

Now you have a visa, a job, and are making some money. You’re being a good non-citizen – paying more taxes than citizens (you can never avail a lot of benefits reserved for citizens), contributing to the society, making kind donations for the needy, obeying the civic laws, etc. Then, you realize that you’re actually good at what you do, and there’s a lot of sense in starting a business. Well, welcome to America! You can start a business but you cannot work for it! We like passive investment, but you cannot do anything more than putting in money. Which means, you’d have to have a full time job, worry about keeping it, all the while as you struggle to start your company and make it profitable. You have a choice – move to Canada or Chile while you’re still young or live the American H1B dream.

MISTAKE 4: Wanting the best but doing nothing to keep them here

So you eschew the idea of starting a new enterprise until you are a legal permanent residence and don’t have to worry about being employed all the time. Well, there’s an app…err I mean paperwork for that. And, if you are a citizen of China or India, you are looking at almost 6-7 years of patiently waiting before getting anything back out of that paperwork and large amounts of attorney fees. Depending on when you file for your permanent residency, you could all but forget about marrying that girl you knew back home, because she could marry you but not come back with you. Splendid.

MISTAKE 5: Making timely legal immigration some sort of a pipe dream

Once you get that ever so elusive green card, you’re fed up, tired, old, and the torture you faced has made you an immigrant hater yourself. Then, there’s the added pressure of hearing about all those successful peers that went home when there was time and made big bucks. So, what do you do with that green card? Well, you use it to help your retired parents spend the rest of their life with you here in America where you nearly got everything you wanted when you wanted.

There was a time when people actually went through all this effort, because frankly, there was no better place to work than in America. Things have changed A LOT since then. There’s a mass exodus of young non-immigrants from the US to other countries. These people came here, got educated, loved working hard, met great people, but they don’t want to toil away for a piece of paper that still wouldn’t release them from the xenophobia that they so wanted to overcome.

So, where does the Founders Visa fit in? Some say it should be an entirely new visa that looks at you as a capable entrepreneur, gives you a few years to prove it, and requires some amount of backing by established investors. If you fail, you leave the country.

Are you fricking serious? I am sure that’s so enticing.

Some argue that it should be an extension of the EB5 permanent residency category. The category that lets you come to the US, no holds barred, for a mere amount of $1,000,000 ($500,000 through a rural investment). That’s really it. Invest that amount of money and you’re guaranteed a happy retirement in the United States of America! All it takes is 2 months of paperwork and lawyer fees. Splendid again.

You know why the Founders Visa proposal sucks?

IT IS STILL A VISA AT THE END OF THE DAY

You are not inviting any talented people to the country by making such an entry conditional on their being successful. Are you serious? Do you ever go out during the day? Do you have a social life? How do you explain the pressure on these entrepreneurs who have to compete with undocumented immigrants (who, by the way have it way way easier)?

How many entrepreneurs would come to the US just to take a risk when Canada would simply look at their education and give them a permanent resident status? Do you think they would leave their families behind?

More importantly – How do you define success?

The Founders Visa suffers from all the mistakes mentioned above. Congratulations, you didn’t provide any solution.

IT IS STILL A VISA

Addendum: I realized later that my post might come across as starting off with the mistakes in the new proposal. That is not true. The main reason I list the problems with the current policies is that I believe they should be addressed before we start baking a second layer of our cake. Also, I believe that if the intent of the visa is to attract people who have never been to the US before, the facts that it is still a temporary permit and that it banks heavily on the beneficiary being successful are also the flaws of the proposal.

If the intent is to keep the bright people from leaving, then the mistakes listed need to be addressed. There’s just too much hard work involved in being successful, and the headache of worrying about a stable US presence just makes the proposal not worth it.